01923 257733 

Notes for Servicing Dealers 

All of our maintained vehicles will be registered with the 1Link system. Please submit your authority requests giving full details of the work required. No work should be carried out to the vehicle prior to authority being given. Additional notes for dealers can be found on the 1Link system. 
Our service provider is via AllStar Business Solutions Ltd. 
If you would like to discuss any work required to the vehicle or maintenance issues please contact us on 01923 257733 or email us at fleetcontrol@woodfieldfacilities.com. If you do not operate the 1Link system please contact us directly prior to any work being carried out. 
All invoices must quote the relevant order number and be addressed to - Woodfield Facilities Ltd, Milcars Building, Otterspool Way, Watford, Hertfordshire. WD25 8HL. 
All servicing must be carried out by main dealers only and service history recorded via the digital service record. 
We, as fleet operators, expect you to make a warranty claim wherever applicable. Where an abnormal event occurs after the manufacturer's warranty has expired and a claim has been submitted please endorse your invoice with the claim number. All parts replaced should be retained to facilitate the claim. 
Except by specific prior arrangement we will not purchase the following items and they should not be included in your invoice: - 
Oil additives 
Synthetic engine oil unless recommended by the manufacturer 
Touring Kits 
Workshop sundries 
Rotation of road wheels 
Topping up oils and fluids including AdBlue 
Garaging and storage 
Car hire 
Accident repairs including stone damage 
Pre-holiday checks 
Engine bay washing 
Engine tuning between services 
Washing and valeting 
Puncture repairs 
Where these items are requested you must seek payment from the driver. 
Speedometer mileage readings MUST be quoted on all invoices in order to ensure prompt payment. Please invoice all parts less our fleet operators discount. 
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